Choosing new technology for your business can be a real challenge, especially when it comes to phone systems. There are thousands of different brands and models, but after an extensive investigation, we've concluded that Avaya and Cisco lead the office phone system industry.
Both Cisco and Avaya phone systems have their own respective strengths and weaknesses, but which is better for your business?
Avaya
- Since the 2000s, this brand has been offering flexible and affordable phone systems.
- You will not need specific hardware or software to make the phone system work.
- Avaya has Aura, a communication solution that unifies communication across different devices.
- Its system scores high in ease of use.
- The initial investment will be low: Avaya's plans range from $19.99 to $49.99 (monthly).
Cisco
- Pioneer and leader in the communication space.
- Ideal for high volume of calls from multiple extensions.
- Cisco has Spark, a cloud-based app let users work together, regardless of whether they are together or apart.
- It offers intelligent contact routing.
- Cisco's plans range from $25 to $100 (monthly).
Our verdict:
Cisco's enterprise-grade networking equipment and software is an effective solution for large companies that can afford the initial investment and monthly fees.
On the other hand, Avaya offers a range of communication and collaboration tools that are well-suited for small or mid-sized businesses, including their cloud-based phone system and contact center solutions. These tools can help small or mid-sized businesses streamline their communication processes and improve customer service.
Liquidating your unwanted phone system? If you are interested in getting rid of your used phone equipment, VOIP phones, or office phones and getting paid top rates, GreenTek Solutions is your best bet. Contact us today at sales@greenteksolutions.com.
